We’ve built safeguards to minimize duplicates, especially if you buy multiple keys in one order. However, since the game is randomly selected and tied to your Steam account, there's always a small chance you could receive something you already have. We recommend gifting it to a friend if that happens!

Yes 100%. All keys are sourced from verified sellers and tested before delivery. They’re official Steam keys, region-free unless otherwise stated, and instantly redeemable on your account.

Immediately. After your purchase is complete, your Steam key will be delivered instantly to your Itemku account dashboard and/or email. No waiting, no fuss.

In the rare event of an issue, our support team will help you get a working key or a replacement guaranteed. Just contact us within 24 hours of purchase with a screenshot of the error.

Unfortunately, no. Part of the appeal of this product is the randomness think of it like opening a loot box or buying a blind box toy. You're paying for the thrill of discovery. But hey, who knows? You might find your next favorite game.