Pusat Bantuan

Dragon Nest SEA Item Sales Terms

Dragon Nest SEA items sold on itemku must meet the following conditions:

  1. Items for sale must not originate from exploit bugs/cheats etc.
  2. Item delivery is possible via game trade/in mail.
  3. Seller is required to send Items according to the merchandise being sold.
  4. In making merchandise, the seller must use the appropriate description, image and merchandise title.
  5. Seller is prohibited from requesting data from buyer's Dragon Nest SEA account.
  6. The seller is required to communicate with the buyer regarding trading times through the Message Box feature of itemku.
  7. Sellers are advised to screenrecord or take screenshots during trade as proof of delivery.

If itemku finds that the seller sent an order that does not comply with the sales conditions above, the seller will be penalized in the form of:

  1. Trade Closure and Store Closure* if the seller makes merchandise that does not comply with the terms of sale.
  2. Trade Closure and Store Closure* if the seller is proven to have shipped illegally obtained Items (Cheats, system exploits, bug exploits).
  3. Store Closure* if the seller is proven to have sent an item that does not match the one sold and does not ship the shortage within 2x24 hours since the complaint was informed to the buyer.

*) if the store violates up to 2 times, the next violation will result in the shop being permanently closed.
**) itemku has the right to change the contents of these terms at any time.