Garena Free Fire Top Up Sales Terms - Pusat bantuan itemku

Garena Free Fire top ups sold on itemku must meet the following conditions:

1. Top up is done using legal and reliable sources
2. seller is prohibited from requesting the buyer's Garena Free Fire account login data to process the top up.
3. Sellers are required to send orders according to the top up merchandise title.
4. Sellers are required to make merchandise according to the denomination being sold (both in the image used, as well as the description written on the merchandise).
5. Top up bonus does not count as nominal for top up trading (except in the First Top Up Diamond Bonus trading category).
6. Sellers are advised to keep proof of delivery or purchase as proof of having shipped merchandise to the buyer.
   

If itemku finds that the seller has sent an item that does not comply with the above sales conditions, then:

1. Trade Closure and Shop Closure** when the seller makes merchandise in a denomination that itemku does not provide.
   
2. If there is a seller's merchandise that uses an image or informs the description that the denomination is sold for less than the title used for the merchandise (Example: Trade Title 720 Diamonds, information on the image and/or on the “700 Diamonds” description). The seller's trade will be closed and the seller must send a top up order following the largest nominal if the merchandise is purchased.
   
3. If there is a Top Up merchandise where the seller uses an image or informs the description of the denomination that is sold more than the title used for the merchandise. (Example: Trade title 720 Diamonds, information in the picture and/or in the description “800 Diamonds”), the seller is required to send a top up order following the largest nominal.
   
4. Gradual revocation of Moderation selling Top Up* if seller sends top up not in accordance with the amount that should be based on points two and three. If the seller still hasn't sent the shortage of the order 3 days after the complaint was informed by the itemku User Service, the seller's shop will be closed**
   

*)Stage moderation revocation: first revocation of moderation for 3 days, 6 days, and 9 days, If the seller still commits the same violation and has received a moderation closure penalty for 9 days, then the next sanction is that the shop is permanently closed.

**)If the store violates up to two times, the third violation will result in the shop being permanently closed.

***)itemku reserves the right to change the contents of these terms of sale at any time.