Pusat Bantuan

How do I contact the seller?

You can contact the seller after you make your transaction payment. The method is as follows:
  

- Go to Shopping History page

- Select the transaction you want to inquire

- Click Shopping Details

- Then click Contact Seller

When the seller replies to a message, you can reply via Message Box

 

Make sure you always use the Messages feature to contact the seller, so that the security of your transactions is guaranteed. itemku is not responsible for the loss you experience if the conversation is carried out without going through messages.

Please note that the Messages feature can only be used if you has an account in itemku.