Pusat Bantuan

HBO GO Account Terms of Sale

HBO GO accounts sold on itemku must meet the following conditions:

  • Accounts for sale are not Free Trial Accounts.
  • Upgrading an HBO GO Account must use the IDR (Rupiah) payment method and be an HBO GO Account.
  • The duration of the trade created must follow the duration option provided by itemku.
  • Accounts that are allowed to be sold are Private 1 Month 2 Devices and Sharing 1 Month 1 Device.
  • Account must be used with reasonable capacity (example: 2 Device Account only used by 2 buyers).
  • When making merchandise, the seller is not allowed to write down the duration bonus of the merchandise either in the description or merchandise image.

Sales funds are held for 30 days as a form of guarantee to the buyer.

If the account provided has a problem (account suspended/subscription stopped/cannot login) and the seller can't help fix the account, then itemku has the right to cancel the order on that order. If the itemku finds that the seller is sending an account that does not match the terms of the account sale above, then:

  • The first violation results in the revocation of moderation selling accounts, the seller provides a replacement account for the order (maximum 3 days after the complaint is informed), if the seller has sent a replacement account and sent proof of delivery of a replacement account to itemku, then sales moderation will be given back. If within 3 days the seller does not provide a replacement account, we will close the seller's shop for 3 days.
  • The second violation results in the revocation of moderation selling the account, the seller provides a replacement account for the order (maximum 3 days after the complaint is informed), if the seller has sent a replacement account and sent proof of delivery of the replacement account to itemku, then sales moderation will be given back. If within 3 days the seller does not provide a replacement account, we will close the seller's shop for 6 days.
  • The third violation results in the revocation of moderation selling account*, the seller provides a replacement account for the order (maximum 3 days after the complaint is informed), if the seller has sent a replacement account and sent proof of delivery of a replacement account to itemku, then sales moderation will be given back . If within 3 days the seller does not provide a replacement account, we will close the seller's shop for 9 days.
  • The fourth violation results in the permanent closure of the store, and the balance of the store will be disbursed to the registered bank account once there are no more pending transactions.

If the itemku in the process of checking the quality of merchandise finds that the seller makes merchandise that does not comply with the seller's provisions above, the sanctions will be given in the form of:

  • Closing the merchandise and shops of that seller. Store closures will be carried out in stages**

*) revocation of multilevel moderation: revocation of the first moderation for 3 days, 6 days, and 9 days, If the seller still commits the same violation and has received a moderation closing sanction for 9 days, the next sanction that will be received is the shop is closed permanently. permanent.

**) if the shop violates up to 3 times, the next violation will result in the shop being permanently closed.

***) Itemku has the right to change the contents of these terms of sale at any time.