Pusat Bantuan

PUBG Mobile Account Sales Terms

PUBG Mobile accounts sold on itemku must meet the following conditions:

  • Seller required informs that the account being sold is linked to any social media/platform.
  • Seller must provide all data related to the account.
  • Not allowed selling accounts that are already linked to certain social media, but the social media accounts are missing/inactive.
  • Only Global/Indonesia region accounts may be traded .
  • Accounts with PUBG Mobile Vietnam (VN), Taiwan, China & Korean is not allowed for sale.
  • Sellers are not allowed selling random accounts.
  • In making merchandise, the seller must provide details regarding the account being sold in the merchandise description and use appropriate images.
  • Seller must log off all devices before submitting the account, and provide proof that they no longer have access to the account.
  • Seller must prepare account data for account retrieval.
  • Data required for account retrieval required such as but not limited to (Nickname, user id, previous nickname, account creation date, device the first one used and the one that is used most often, which account has been binded to which social media, proof of top up purchase if you have done it)

Sales proceeds are held for 30 days as a form of guarantee to the buyer. If the account provided is problematic and the seller cannot help fix the account, then itemku has the right to cancel the order on that order.

If the itemku party finds that the seller sends an account that does not comply with the conditions for selling the account above, the seller will be penalized in the form of:

  • Trade Closure and Store Closure** if the seller makes merchandise that does not comply with the terms of sale.
  • Gradual revocation of Account Sales Moderation* if the account provided by the seller proves to be problematic and cannot be repaired. If the seller does not provide a replacement account 3 days after the complaint is informed by the itemku User Service, the seller's shop will be closed**.
  • Gradual lifting of Account Sales Moderation* and store closures** until permanent. If the seller is proven to have hacked, or sends the same account to several buyers.

*) tiered moderation revocation: first revocation of moderation for 3 days, 5 days, and 7 days, If the seller still commits the same violation and has received moderation closure sanctions for 7 days, then the next sanction is that the shop is permanently closed.

**) if the store violates up to two times, the third violation will result in the shop being permanently closed.

***) Itemku has the right to change the terms of sale at any time.