NO REFUND/CANCEL shipping process - no need to meet in-game (via redeem code) - ensure you do not already own this item - this item can only be redeemed once (per account) - if you already own this item and still purchase it, it is not our responsibility - enter your username correctly. If incorrect, it is not our responsibility how to redeem code - click settings - select miscellaneous (purple) - open redeem code - enter the code you purchased IF YOU HAVE CHECKED OUT = YOU AGREE WITH THE RULES