Questions About Notification Feature on itemku

Q: What types of notifications can I receive from itemku?

A: Once enabled, itemku notifications will appear for:

• New messages (chat) from sellers
• Order status updates
• Latest promos and information from itemku

Q: How do I enable notifications from the itemku website?

A: Follow these steps:

1. Open the itemku website and log in to your account.
2. On the homepage or certain other pages, scroll down until a notification permission pop-up appears as shown in the image. Click Allow Notifications.
3. A confirmation pop-up will appear in the top-left corner of your screen (desktop) or in the center of the screen (mobile). Click Allow to grant notification access.
   
4. Your itemku notifications have been successfully enabled!
   • Desktop: Notifications will appear in the bottom-right corner of your screen and in the notification center.
   • Mobile: Notifications will appear in your phone's notification panel.

Q: Which browser should I use to receive itemku notifications?

A: We recommend using the latest version of Google Chrome to ensure itemku notifications work properly.

Q: I have already enabled notifications on Google Chrome, but I'm still not receiving them. What should I do?

A: Please try the following steps:

1. Make sure Google Chrome is always running in the background.
2. Check that your Google Chrome notification settings are configured correctly:
   • Open Google Chrome
   • Click the three-dot menu (⋮) in the top-right corner
   • Go to Settings → Privacy & Security → Notifications
   • Enable "Sites can ask to send notifications"
3. Install the itemku Progressive Web App (PWA) on your desktop or phone. With the PWA installed, notifications will continue to appear even when Google Chrome is not open.