Read: [Notes] 1 Device can only log in to a total of 2-3 accounts. More than that may trigger "Too many requests" or "Terlalu banyak permintaan." Reinstall the game by deleting and installing it again. [Notes] Do not spam verification codes, as the account may get hit with "Too many requests" and require a 2-4 hour wait to log in again. Try logging into the email first to prepare the code. [Notes] If the verification code does not appear, check the Spam folder in your email. [Notes] When logging into a new device, usually you cannot immediately change the email and password (but you can try after checking the account). [Notes] If changing the email/password is hindered by "Too many requests," it is recommended to play the account for about 7 days (or more) to adapt to the new device. [Notes] If encountering issues with changing email/password, try securing the Hotmail first by logging in and binding it to a personal email immediately. [Notes] If Outlook/Hotmail gets locked, typically wait 1-3 days. Do not spam login attempts, as it may be seen as a threat/spam from a new device, prolonging the lock. [Notes] You can contact the admin to unlock Hotmail, but not all Hotmail accounts can be unlocked immediately. If it cannot be unlocked right away, you "must" wait 1-3 days. [Notes] Avoid frequent login/logout or switching accounts too often. This will definitely trigger "too many requests" for all Hoyoverse accounts. [Notes] As long as stock is available, it means ready (instant delivery here)—purchases are automatically sent to your purchase history. [Notes] Account data is in the format "Email----Game Password---Email Password" or "Email----Game/Email Password." [Notes] Claim all rewards in Mail, Event Leveling, etc. [Notes] Sometimes fast response, sometimes slow response. Store being online does not necessarily mean chat is open (could be restocking, preparing new items, etc.). [Notes] No spam chatting. Chats are replied to starting from the oldest first.