Why was the refund process for my order canceled?
If you see a "Refund Process Cancelled" notification, this happened because the seller had already delivered your order before the refund process was completed. This means your order has been successfully fulfilled and you can enjoy the item you purchased.
What Should You Do Next?
- Make sure you have received your order correctly
- Scroll down on the Order Information page and tap the Complete button to confirm receipt
- Leave a rating and review for the seller as a form of appreciation
📌 If your order has not been received but this notification appeared, please contact itemku Customer Care for further assistance.
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บทความในหมวดหมู่นี้
Why Can’t I Buy on Itemku?Terms and Conditions for itemku Login Top Up for BuyersWhy was the refund process for my order canceled?What If I Enter Incorrect Information in my Order?Questions About Notification Feature on itemkuDescription of Trade Details PageThe refund amount received does not match the amount of the canceled orderRefund Is Not Yet ReceivedWhat if my order is problematic/not correct?I bought a voucher with Instant Delivery, where will I receive the code?