Make sure your account status is 13+ and not <13. This status can be seen at the top right of your username. Example: my item: 13+ Before buying, make sure you have Builder Club (BC) and small item limited. Order merchandise and make payment, then wait until the seller processes your order. After your order is processed, the seller will send a Trade Request to the nickname you entered when placing the order. order (make an appointment with the seller regarding your small limited item) You will get a message notification on Roblox, which contains a Trade Request from the seller. Click the Trade tab, then click View details. Check whether the item offered is according to your order (also your small limited item). If so, click Accept. If it is appropriate, click Done on my items to complete your order