Read: [Notes] 1 Device can only log in to a total of 2-3 accounts. More than that may result in "Too many requests" or "Terlalu banyak permintaan." Reinstall the game by deleting and installing it again. [Notes] Do not spam verification codes, or the account may get hit with "Too many requests" and require a 2-4 hour wait before logging in again. Try logging into the email first to prepare the code. [Notes] If the verification code does not appear, check the Spam folder in your email. [Notes] For accounts logged into a new device, usually, you cannot immediately change the email and password (but you can try after checking the account). [Notes] Issues with changing email/password due to "Too many requests" are recommended to be resolved by playing the account for about 7 days (or more) to adjust to the new device. [Notes] If facing issues changing email/password, try securing the Hotmail first by logging in and binding it to a personal email. [Notes] If Outlook/Hotmail gets locked, typically wait 1-3 days. Do not spam login attempts as it may be seen as a threat/spam from a new device, prolonging the lock. [Notes] You can contact the admin to unlock Hotmail, but not all Hotmail accounts can be unlocked immediately. If it can't be unlocked right away, you "must" wait 1-3 days. [Notes] Avoid frequent logging in/out or switching accounts, as it will trigger "too many requests" for all Hoyoverse accounts. [Notes] As long as stock is available, it means ready (instant delivery here). Purchases are automatically sent to the purchase history. [Notes] Account data is in the format "Email----Game Password---Email Password" or "Email----Game/Email Password." [Notes] Claim all rewards from Mail, Event Leveling, etc. [Notes] Response times vary—sometimes fast, sometimes slow. The store being online does not always mean chat is open (could be restocking, preparing new items, etc.). [Notes] No spam chatting. Chats are replied to starting from the oldest first.