Read: [Notes] 1 Device can only log in to a total of 2-3 accounts. More than that may trigger "Too many requests" or "Terlalu banyak permintaan." Reinstall the game by deleting and installing it again. [Notes] Do not spam verification codes, or the account may get hit with "Too many requests" and require a 2-4 hour wait before logging in again. Try logging into the email first to prepare the code. [Notes] If the verification code doesn't appear, check the Spam folder in your email. [Notes] For accounts logged into a new device, usually, you cannot immediately change the email and password (but you can try after checking the account). [Notes] If changing the email/password is hindered by "Too many requests," it is recommended to play for 7 days (or more) to adapt to the new device. [Notes] For issues changing email/password, try securing the Hotmail first by logging into Hotmail and binding it directly to a personal email. [Notes] If Outlook/Hotmail gets locked, typically wait 1-3 days. Do not spam login attempts, as it may be flagged as a threat/spam from a new device and extend the lock duration. [Notes] You can contact the admin to unlock Hotmail, but not all Hotmail accounts can be unlocked immediately. If it cannot be unlocked right away, you "must" wait 1-3 days. [Notes] Avoid frequent login/logout or switching accounts repeatedly. This will definitely trigger "too many requests" for all HoYoverse accounts. [Notes] As long as stock is available, it means ready (instant delivery here)—purchases are automatically sent to your purchase history. [Notes] Account data will be in the format "Email----Game Password---Email Password" or "Email----Game/Email Password." [Notes] Claim all rewards from Mail, Event Leveling, and others. [Notes] Sometimes fast response, sometimes slow response. Store being online doesn’t necessarily mean chat is open (could be restocking, preparing new items, etc.). [Notes] No spam chatting. Chats are replied to starting from the oldest first.